Respond to support requests (Radical suggestion!)
I tried contacting support twice when the post to Facebook function stopped working & only found a solution because I kept randomly checking the site in the hope that others had reported the problem & had better luck. Now the post to Twitter function is broken & I've had no response yet again. And others have similar tales. Problems happen & sometimes there isn't an easy fix, but would it kill you guys to respond in some way?
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Mark Danielson commented
Yes, we already fixed that Facebook issue some time ago. Sorry for that delay. Unfortunately, we are not yet sure when we will be able to fix the Twitter issue.
Regards,
Mark
Dijit Media Inc.